Bluehost Customer Service – Bluehost Review
Who Is Bluehost?
For over a decade, Bluehost has been offering hosting solutions. From their beginning in 2003, the company’s enthusiasm for innovation has benefited their customers.
Currently, Bluehost powers over 2 million internet sites. As one of one of the most popular hosting companies available, their team has actually grown expansively to support the demand for their solutions. This has actually enabled them to provide 24/7 live support for both shoppers as well as clients.
Furthermore, BlueHost’s WordPress hosting is officially recommended by the WordPress organization. There are just 3 hosting companies around the world that have won this official recommendation from the WordPress organization.
Utah-based Bluehost came onto the scene in 2003. Since then it’s become one of the leading providers of webhosting solutions and also is currently owned by The Endurance International Group}, which also owns rival HostGator. Bluehost currently powers more than 2 million internet sites worldwide, mainly out of its data facility in Utah.
As far as shared hosting plans go, Bluehost provides some ofthe best prices around – especially if you make the most of that 36-month pricing deal. It also has great uptime, excellent load time, as well as relatively excellent speeds.
The more advanced VPS as well as dedicated web servers are excessive for most individuals– though anybody thinking of a VPS should additionally consider pricing choices from services that aren’t dedicated only to website hosting, like Digital Ocean.
Impressive Consumer Support Team as well as Resources
Among the reasons| you might wish to take into consideration Bluehost is their customer care. The Bluehost customer support team are ready at all hours to help you out with virtually anything.
The firm provides some inexpensive, basic hosting plans for individuals as well as small companies. This implies that many individuals utilizing their solutions will certainly be not familiar with the world of web hosting.
The good news is, Bluehost recognizes this and also offers the following:
- A group of specialized support assistants
- Their commitment to WordPress has additionally resulted in the development of a professional WordPress support team that understand the platform well
- 24/7 consumer support
- Live chat assistance
- Phone assistance
- Email assistance
This support isn’t reserved for clients on higher-priced plans as is sometimes the situation with web hosts. Rather, everybody has access to their knowledgeable customer support team.
Individuals merely surfing the Bluehost site will certainly have the ability to jump into a fast live conversation with a sales assistant.
Your web host is among your site’s essential lines of defenseagainst viruses, malware and other cyber-attacks. Spam? Bluehost prevents spam with SpamAssassin, Spam Experts and also Spam Hammer.
DDoS attacks? Bluehost makes use of CloudFlare to keep your website online even when faced with mass web traffic attacks.
Also included are SSH access for secure surfing, IP address blacklists to take care of trolls and hot link security to guard against content theft.
Great Number Of Choices, Seemingly Affordable Price
This is where BlueHost really shines. If you take a look at their page, you’ll see that they offer plans that cover just about every hosting need. This article focuses on their shared hosting, yet even there they provide a great deal to clients. They have 3 different shared hosting plans, each at relatively low introductory rates.
- Basic: $2.95/ month
- Plus: $5.45/ month
- Prime: $5.45/ month
Now, after that introductory period, those prices will certainly return to their normal prices: $7.99/ month for Basic, $10.99 for Plus, and also $14.99 for Prime. Still, those are budget friendly terms, and it’s nice| that they give you a discount rate at the beginning.
As far as what you get with those plans, with the exception of the Basic plan, which significantly restricts your resource usage, you obtain a limitless number of site and also unmetered storage space as well as bandwidth to go wild. Since you’re on a shared server, the truth is that they’ll cut you off if you’re hogging too many resources, but it does give more freedom than a plan that keeps track of resources in a more rigorous fashion.
BlueHost is providing you so-called resource security, unlimited domains, e-mail accounts, routine backups, cPanel user interface, as well as more. Some solutions will lock off services like that to higher level plans, so good on BlueHost for offering them with their lower level packages also.
Easy To Make use of
One more detail they have understood is ease of usage. Maybe the reason why there are so many little websites and also personal blogs singing BlueHost’s praises. Sign-up is an easystep-by-step process. As soon as you are signed up, you can jump right in with making your BlueHost site.
If you have actually prepared your site in advance, the process that BlueHost suggests is using FTP (File Transfer Protocol). They supply a basic guide if you’re a first-timer, and also have various walkthroughs depending on your OS and FTP of choice.
If you’re beginning fresh as well as have actually chosen to build your website on BlueHost, you get to use their website builder. The site builder is Weebly, stripped down to a certain degree. They provide a tutorial to get you started.
You just get a site with six web pages as well as a couple of small choices to start. If you want to take advantage of the Weebly website builder to its full capacity, you’ll need to pay an extra charge to upgrade. If you’re selecting a host just because of the website builder, however, you may be much better off simply opting for the site builder in question as opposed to an intermediary.
Dependability and also efficiency
Among the key variables site owners need to take into account is the amount of uptime to get out of a hosting solution. In other words, how frequently does your web server shut down and temporarily stop delivering your internet site?
Bluehost has an exceptional uptime record of 99.98 percent. On an annual basis that works out to much less than two hours of downtime. Not bad taking into consideration there are 8,760 hrs in the average year.
Ideally, you want that number to be one hundred percent, but that’s not feasible. There are too many problems that might arise, such as hardware malfunctions, DDoS attacks, crucial server maintenance, and also other issues.
That doesn’t mean you ought to settle for 50 percent uptime or anything like that, however a realistic expectation is somewhere near to one hundred percent but not quite a best score. Bluehost manages to get very close certainly.
Choice: Which level of Service Should You Select?
Bluehost Types of Web Hosting
Bluehost supplies 5 major types of hosting plans:
- Shared hosting
- VPS hosting
- Dedicated hosting
- WordPress hosting
- Cloud Sites.
If you are looking for something inexpensive as well as standard, shared hosting is most likely what you require. This is what most newbies and local businesses are purchasing. Dedicated hosting is one of the most pricey alternatives, ideal for large commercial companies that need full control of their resources.
With dedicated hosting, you are essentially renting a physical server. VPS hosting is a middle-ground alternative where you share a physical web server with others, however you have your virtual operating system, so the server operates as if it is physically your own. WordPress hosting is of course what it sounds like– hosting optimized for WordPress consumers.
Let’s now go more in-depth into the pricing in addition to the details explained earlier.
Starter: Beginning at $3.49 monthly, this plan jumps up to $7.99 each month at the normal price.
Plus: This plan is routinely $10.49 per month.
Business Pro: This plan is $23.99 per month.
At the Starter level, you get one website, 100GB of space, and unmetered bandwidth. You also get one domain, 5 parked domain names, as well as 25 sub-domains. Added functions include 100 e-mail accounts with 500 megabytes of storage space each and also $50 in advertising offers.
Bluehost Control Panel
With the Plus or Business Pro plans, you get unlimited web sites and also unmetered space and bandwidth, which is incredible. You obtain one domain included, as well as you can have unlimited parked domain names as well as sub-domains.
Email accounts and also storage are unlimited, along with $200 in advertising deals. Plus it consists of Global CDN and also one SpamExperts (over $24 per year in extra advantages).
The Business Pro plan includes up to $180 in additional annual advantages, consisting of two SpamExperts, one SSL, one dedicated IP address, domain privacy, boosted performance, and also SiteBackup Pro.
Standard: $14.99 your very first month, approximately $29.99 afterwards.
Enhanced: $29.99 your very first month, up to $59.99 afterwards.
Premium: $44.99 your very first month, as much as $89.99 after that.
Ultimate: $59.99 your very first month, up to $119.99 afterwards.
These rates remain in line with regular costs for VPS hosting industry-wide. The speed for the first two plans is 2 CPU cores, approximately three and 4 cores for the top two plans. You get 30GB SAN storage space at the lowest tier, as much as 240GB at the highest level. RAM varies from 2 GB as much as 8 GB. You obtain 1 TB of bandwidth at the Standard level, up to 4 TB at the Ultimate level. Each tier consists of one domain name. The Standard tier includes one IP address; you get 2 with the rest. Every plan is backed by 24/7 support and a money-back guarantee.
Standard: $74.99 your very first month, $149.99 per month after that.
Enhanced: $99.99 your first month, $199.99 per month afterwards.
Premium: $124.99 your very first month, $124.99 each month after that.
With the Standard plan or Enhanced plan, you get a 4 x 2.5 GHz CPU. The Premium plan provides you a 4 x 3.3 GHz CPU. Storage space is 1 TB (mirrored), and RAM begins at 4 GB at the Standard level, ranging as much as 16 GB at the Premium tier. You obtain 5 TB of bandwidth at the Standard tier, 10 TB at the Enhanced tier, as well as 15 TB at Premium. One domain is included with every plan. You obtain three IP addresses at Standard, four at Enhanced, as well as 5 at Premium. All plans are backed by 24/7 service and also a money-back guarantee.
Blogger: $12.49 your first month, $24.99 after that.
Professional: $37.50 your first month, $74.99 afterwards.
Business: $60.00 your very first month, $119.99 after that.
Enterprise: $85.00 your very first month, $169.99 afterwards.
These plans are fairly costly compared to what some rivals provide (numerous hosts market WordPress hosting plans at the same prices as general-purpose shared hosting plans).
WordPress hosting on Bluehost is a huge deal, nonetheless, and one of the company’s most preferred solutions (with more than a million sites hosted by the company).
Features at the Blogger level include 100 million visits monthly, 30 GB of storage space, 30 GB of backup space, 2 GB of RAM, and as much as five sites. You get one included domain and also one IP address. Extra features include enhanced cPanel, SiteLock CDN, as well as SiteLock Pro for added safety and security.
The top-level Enterprise plan provides you unlimited monthly visits, 240 GB of storage space as well as backup space, 8 GB of RAM as well as approximately 30 websites. You obtain one included domain and IP address. In addition to enhanced cPanel as well as SiteLock CDN/WAF Pro, you get SiteLock Enterprise and also Positive Wildcard SSL.
All plans are backed by 24/7 service and a money-back guarantee. These plans likewise include automatic plug-in updates and regular back-ups.
These are all superb attributes, however still, you might be asking, “Why would I pay this much for WordPress hosting?” Bluehost plays a very active role in the WordPress community and has a core staff of developers. That implies that Bluehost can provide excellent customer support and troubleshoot even complicated issues which are special to WP.
This is not to say Bluehost is your only or best choice. Nonetheless, hosts like iPage can easily compete, and also at a reduced price.
It is very easy to set up an online store with Bluehost, which supplies many different shopping carts: Zen, Cube, Agora, and also OS Commerce. You get SSL protection for your transactions, a certificate generated totally free, and OpenPGP/GPG Encryption.
Unlimited bandwidth sounds excellent however Bluehost may restrict your account according to their fair use policy if your website had regularly exceptional traffic. There is no such thing as unlimited bandwidth. Bluehost has to pay for the bandwidth you are utilizing. This applies to all webhosting.
The $200 in free marketing credits is additionally a huge help if you are a store owner. You can make use of these to advertise your business with Google, Facebook, Bing, and Twitter.
However, Bluehost is not specifically known for eCommerce, and also some sites make it less complicated and faster to establish a store. However Bluehost is a cost-effective option, and also you will certainly get access to a ton of great functions to aid you offer online.
Pros of Bluehost
- Pricing: Their hosting plans are well within the reach of most users, especially those who are just starting out.
- Reliability of Performance: They power a multitude of internet sites with minimal downtime.
- No surprise fees: There are no hidden charges when registering for your account.
- Free domain: You obtain a complimentary domain name for 1 year when you signup.
Cons of Bluehost
Bluehost is not without some disadvantages that you need to be aware of before subscribing.
- Greater domain renewal price: Their complimentary domain renewal price is greater than average.
- Upselling Addons: They have an aggressive upsell process during signup. But you can quickly uncheck all the addons if you don’t require them.
- It’s all Linux servers. It is not a massive deal for a lot of users. For those running Windows-specific features, though, it can deter your web hosting plans with BlueHost. However their Linux offerings are pretty good.
Harsh Storage Regulations
There are limits to all of their “unlimited” data claims. Specifically, if you exceed 1,000 database table or 3GB total database, your account will certainly be deleted. That’s right– gone completely. While you can upgrade to even more storage space, it’s likewise important to always watch your present storage space levels.
If you have an existing website, Bluehost is most likely to charge you a $150 transfer cost. They also limit you to five sites as well as 20 e-mail accounts.
Taking into consideration that this is typically a totally free service provided by most various other hosts, this charge is definitely irritating and also unwanted.
Possibly A Little Bit Excessive Add-On Integration
It’s nearly as if they don’t have any kind of added capability on their internal platform. You’ll find yourself searching for add-ons to do lots of things that hosts permit on a standard basis.
It’s an extra step that makes complex the process when BlueHost most likely could have integrated their very own solution quickly. Rather, they have actually farmed out even basic stuff to Google Apps and the like.
Verdict: Is Bluehost the Right Selection for You?
After reading this evaluation you may be wondering if Bluehost is the best choice for your web site.
Bluehost is often placed the #1 hosting business by numerous internet sites. They offer a vast array of hosting plans with tons of attributes that help you easily develop your site.
All their hosting plans include experienced 24/7 consumer support from experienced team.
Most notably, they offer economical starter plans that fit any kind of budget requirement.
If you are just starting out, after that you can not go wrong signing up for a Bluehost shared hosting plan. It’s simple on your pocket, as well as features all the right tools. As your website grows you can easily upgrade your hosting plan as necessary.
Prepared to begin your website with Bluehost?