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Support Engineer Positions Opower – WP Engine Review

Support Engineer Positions Opower – WP Engine Review

Support Engineer Positions Opower

Why WP Engine?

WP Engine is a fully managed WordPress host that intends to take care of 3 main issues with WordPress: Speed, Security, and also Scalability (The 3 S’s). As a benefit, WP Engine does those 3 things with outstanding customer support. If you’re just getting going with blogging, it might be tough to justify spending at the very least $35 per month on a hosting account. But, if you run a local business or do any kind of marketing online WP Engine can help you boost your website traffic and income.


A glance at the WP Engine reviews will certainly reveal that WP Engine customers experience significant speed boosts for their internet sites. This is very important since Google began including site speed right into their ranking algorithm in 2010. In addition to this, there are other case studies that have tied site speed to revenue online. concluded that they enhance earnings by 1% for every 100 milliseconds they reduce their loading time.

Yahoo boosted web traffic 9% for each 400 milliseconds of improvement.

Bottom line, if your website is sluggish, this can drastically affect your site’s profits and website traffic. Yet WP Engine can likewise aid you run a far better web site by making it extra reliable. Downtime for your site results in reduced profits. With WP Engine’s scalability and protection, you won’t have to fret about your website going down at the incorrect time.


WP Engine offers WordPress hosting solutions for small midsize and enterprise services. It provides several plans with differing functions, so you can scale its solution to fulfill your needs as your company expands. WP Engine supplies a 60-day money-back warranty. That implies you can attempt its solutions and, if you aren’t satisfied, terminate within the very first 2 months as well as receive a full refund. This assurance duration is a lot longer than what various other business offer


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  • Premium WordPress hosting
  • Technology support from WordPress experts
  • Utilized by significant WordPress sites




  • Takes care of WordPress only
  • More costly than normal shared hosting


WP Engine Attributes




Uptime Warranty



Phone Assistance

Support Engineer Positions Opower


No matter what plan you enroll in, WP Engine offers an excellent mix of attributes. Its safety and security offering ensures your website is always up to date and patched, as well as its openness on storage space and also bandwidth aids you to choose the appropriate plan for your business. The firm likewise supplies 24/7 support (at different levels) for your organisation.


Storage space and alwso bandwidth


WP Engine defines each plan based on the number of visits it can sustain monthly.


The Startup plan is optimal for up to 25,000 views monthly, the Growth plan supports up to 100,000 views each month, as well as the Scale plan supports approximately 400,000 views monthly. This equates to 10GB of storage space and also 50GB of bandwidth per month for the Startup plan, 20GB of storage space and also 200GB of bandwidth monthly for the Growth plan, as well as 30GB of storage and also 400GB of bandwidth monthly for the Scale plan.


The Custom plan has storage space varying from 100GB to 1TB as well as bandwidth ranging from 400GB to over 5,000 GB monthly. This break down is among the most extensive among other business. It provides an at-a-glance view of the firm’s offering as well as a straightforward way to determine the appropriate plan for your very own organisation.




WP Engine supplies SSL certifications for all its plans as well as Global CDN. The more pricey plans have higher-tier safety and security, such as imported SSL certifications. Every one of WP Engine’s plans sustain routine WordPress updates as well as patches, so you won’t need to fret about whether your services are totally up to date.


Termination policy


Should you determine to terminate your solution, you will not be billed any type of extra costs. You may obtain a refund, depending on your agreement and also situation. Nevertheless, you might still be on the hook for outstanding fees . It is essential to address service termination with the business before you subscribe.


Pre-installed applications


WP Engine supplies WordPress hosting, which means you’ll have the ability to use WordPress plugins. There are countless WordPress plugins for different usages, including e-commerce. You can make use of WordPress plugins to set up numerous services for you and also your consumers.


Types of Hosting Provided


WP Engine only offers WordPress hosting. Due to the fact that it focuses on this kind of hosting, expect its solutions to be a little different from a business that offers shared hosting services in addition to WordPress hosting. Bear in mind that WP Engine can scale as much as the enterprise level, so it can expand with your service.


Domain name Transfer


WP Engine will migrate your website free of cost, yet you may still need to pay annual registration charges. WP Engine does not detail this policy in its terms of service like various other firms. While WP Engine may not collect yearly registration fees, you may still need to pay WordPress or one more company for your domain name. This is another good idea to look at with WP Engine prior to registering for its solutions.


Reported Uptime


WP Engine ensures 99.95 percent uptime to its clients. If it falls short of this expectation, it deposits SLA credits to your account. You’re entitled to a credit of 5 percent of the relevant month-to-month costs for each and every full hr of downtime. To obtain a credit, you have to contact support within 1 month of the event. There are exceptions, though, as the company will certainly carry out scheduled and also emergency maintenance that may add to downtime. The large takeaway here is that WP Engine is actually committing to its uptime guarantee. Many business we reviewed don’t offer any advantages or incentives when they fall short of expectations.


Customer support


WP Engine’s best-in-class customer support team houses WordPress professionals that know the Content Management System (CMS) inside and out. These support assistants have been trained in WordPress.


They continue to practice their hand in providing specialized solution when they assist hundreds of customers on a daily basis. Thinking about the people they assist each day, you know their team is skilled in terms of assistance.


Not only will their customer support team aid you when you have a problem, but they can recognize performance roadblocks to prevent problems before they happen. Simply give them a telephone call or start a support ticket, and also a staff member can examine your internet site and discover means to make it run quicker.


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Just How WP Engine Support Helps You


  • Aid with unexpected protection problems and also loopholes
  • Assistance with backend queries when your technologist is not around
  • Specialist guidance on upgrade plans
  • Human assistance, customized to your issue
  • Step-by-step walk-through during complicated processes


Support Availability


The support team is readily available 24/7, 365 days of the year. You can access them using live chat or phone. However note that their phone support is reserved for higher-paying clients only. People utilizing their Startup plan will still be able to get support via live conversation.


Speaking from experience, having high quality 24 hours/day support makes your life substantially much easier.


Customer Experience


To make WP Engine even more customer-centered, the business has a particular team of people committed to consumer experience. This team takes the comments from their clients as well as has an impact over product features. They help the business to carry out suggested modifications to better satisfy the demands of their customers.


This demonstrates how highly WP Engine values its customer base. They boast a customer satisfaction rate of over 97%. However daily they are looking for means to boost client satisfaction a lot more.


Self-Help Support Center


A lot of individuals like to fix problems on their own. So, the knowledge base of a hosting company is an exceptionally crucial asset to numerous consumers.


Support Pages


When users are checking out a hosting business’s assistance pages,they wish to see an intuitive organization, a search function, FAQs, and long, thorough write-ups consisting of screenshots and detailed instructions.


WP Engine has actually fulfilled expectations with their support center. Their support web page is arranged into sections. Such as, how to set up your web site, exactly how to repair problems, or tips on handling your account. Guides as well as tutorials in each of these sections will certainly help you to complete your tasks.


These help write-ups consist of appropriate screenshots and videos where suitable.


Resource Center


Resources like WP Engine’s Self-Help Center are unbelievably helpful in times of desperate need for basic details. Its user-friendliness means you can find whatever you require conveniently.


WP Engine additionally has a resource center with numerous helpful blog-type posts to check out. You can make use of a search function to bring up related posts on your topic. You can filter through their resources by subject, type of content, or your role.


As an example, you can choose ecommerce articles for website owners. This will provide you write-ups such as one that contrasts WooCommerce and also Shopify. Alternately, you can select these filters however, for programmers instead, and you’ll receive posts such as just how to integrate Stripe into WordPress.


You can also sort their knowledgebase by videos or infographics if you choose an even more visual approach. In general, their material is wonderful, top quality as well as insightful.


Value for Money


WPEngine does not come cheap. Its Startup plan starts at $35 each month. You can pay month-to-month if you like, but if you pre-pay for a whole year WPEngine provides you two months absolutely free. With the two-month discount, the basic Startup cost works out to $350 a year. That’s more pricey than the sub-$ 100 plans you’ll find from mainstream hosts. That’s not necessarily a fair comparison, nevertheless, as WPEngine’s packages start at an advanced level than what you would certainly obtain from GoDaddy or Bluehost.


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Is WP Engine Hosting Right For You?


If you are a WordPress site owner with a huge audience or have needs that can not be attended to with more mainstream hosts, then WPEngine may be for you. The business supplies good consumer support as well as a lot of extra functions for individuals well-acquainted with website building and also maintenance.


It’s not for everyone, nevertheless. If you aren’t certain whether WPEngine is for you, then greater than likely it’s not. Adhere to the less expensive as well as more typical internet site hosts, and after that, in the future, if you need the advanced business-focused features of WPEngine, return for a second look.


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