Wpengine Customers – WP Engine Review
Why WP Engine?
WP Engine is a totally managed WordPress host that intends to take care of 3 main issues with WordPress: Speed, Security, and Scalability (The 3 S’s). As a bonus, WP Engine does those 3 things with remarkable customer support. If you’re just getting going with blogging, it might be tough to validate investing a minimum of $35 per month on a hosting account. But, if you run a local business or do any advertising online WP Engine can aid you increase your website traffic and revenue.
A peek at the WP Engine testimonials will certainly show that WP Engine individuals experience substantial speed boosts for their web sites. This is essential because Google started including website speed right into their ranking algorithm in 2010. On top of this, there are various other study that have actually tied website speed to revenue online.
Amazon.com concluded that they enhance profits by 1% for each 100 milliseconds they lower their loading time.
Yahoo enhanced web traffic 9% for every single 400 milliseconds of improvement.
Bottom line, if your web site is sluggish, this can considerably impact your website’s revenue and also web traffic. However WP Engine can likewise help you run a far better internet site by making it much more reliable. Downtime for your internet site causes decreased profits. With WP Engine’s scalability as well as protection, you won’t need to worry about your web site going down at the wrong time.
WP Engine offers WordPress hosting services for small midsize and enterprise organisations. It offers several plans with differing functions, so you can scale its service to fulfill your demands as your organisation grows. WP Engine offers a 60-day money-back guarantee. That indicates you can try its services as well as, if you aren’t completely satisfied, terminate within the first two months as well as receive a full refund. This warranty duration is a lot longer than what other business offer
- Premium WordPress hosting
- Technology support from WordPress specialists
- Made use of by significant WordPress sites
- Handles WordPress only
- Much more pricey than regular shared hosting
WP Engine Functions
Regardless of what plan you register for, WP Engine offers an excellent mix of functions. Its security offering ensures your website is constantly up to date and also patched, and also its transparency on storage and bandwidth helps you to choose the appropriate plan for your business. The firm additionally provides 24/7 assistance (at different levels) for your service.
Storage as well as bandwidth
WP Engine defines each plan based on how many visits it can sustain monthly.
The Startup plan is excellent for up to 25,000 views each month, the Growth plan sustains as much as 100,000 views per month, as well as the Scale plan sustains as much as 400,000 views each month. This equates to 10GB of storage space and 50GB of bandwidth monthly for the Startup plan, 20GB of storage space and 200GB of bandwidth each month for the Growth plan, as well as 30GB of storage space and 400GB of bandwidth per month for the Scale plan.
The Custom plan has storage space varying from 100GB to 1TB as well as bandwidth varying from 400GB to over 5,000 GB per month. This breakdown is one of the most extensive amongst other business. It supplies an at-a-glance view of the company’s offering as well as a simple means to assess the appropriate plan for your very own company.
Safety And Security
WP Engine offers SSL certificates for all its plans as well as Global CDN. The more costly plans have higher-tier security, such as imported SSL certificates. Every one of WP Engine’s plans sustain normal WordPress updates and patches, so you will not need to stress over whether your services are totally up to date.
Should you choose to cancel your service, you will not be billed any type of extra costs. You may obtain a refund, depending upon your agreement and also situation. However, you may still be on the hook for outstanding costs . It is necessary to address service cancellation with the company before you register.
WP Engine provides WordPress hosting, which means you’ll be able to make use of WordPress plugins. There are hundreds of WordPress plugins for numerous usages, including e-commerce. You can make use of WordPress plugins to install numerous services for you and your clients.
Types of Hosting Provided
WP Engine just provides WordPress hosting. Due to the fact that it concentrates on this kind of hosting, expect its services to be a little different from a firm that gives shared hosting solutions along with WordPress hosting. Keep in mind that WP Engine can scale up to the enterprise level, so it can expand with your service.
Domain name Transfer
WP Engine will certainly move your site free of cost, yet you might still need to pay annual registration costs. WP Engine does not detail this policy in its regards to solution like various other firms. While WP Engine may not collect yearly registration costs, you may still need to pay WordPress or an additional firm for your domain. This is one more good idea to review with WP Engine prior to registering for its services.
WP Engine ensures 99.95 percent uptime to its clients. If it falls short of this expectation, it transfers SLA credits to your account. You’re entitled to a credit of 5 percent of the applicable month-to-month fees for every full hour of downtime. To obtain a credit, you have to contact support within thirty day of the event. There are exceptions, however, as the firm will conduct scheduled and also emergency maintenance that might add to downtime. The large takeaway right here is that WP Engine is actually committing to its uptime promise. Lots of companies we reviewed don’t give any kind of advantages or incentives when they fall short of expectations.
WP Engine’s best-in-class customer service team houses WordPress experts that understand the Content Management System (CMS) inside and out. These support assistants have been trained in WordPress.
They continue to practice their hand in providing specialized service when they help thousands of customers each day. Taking into consideration the individuals they assist every day, you know their team is skilled in terms of support.
Not only will their customer care team assistance you when you have a problem, yet they can recognize performance roadblocks to avoid problems before they happen. Simply give them a call or start a support ticket, and also an employee can examine your web site as well as discover methods to make it run faster.
How WP Engine Support Assists You
- Aid with unforeseen safety and security issues and loopholes
- Assistance with backend inquiries when your engineer is not around
- Specialist recommendations on upgrade plans
- Human support, tailored to your issue
- Step-by-step walk-through throughout complex processes
The support team is readily available 24/7, 365 days of the year. You can access them by means of online conversation or phone. Yet note that their phone support is reserved for higher-paying clients only. People utilizing their Startup plan will certainly still have the ability to get support through online conversation.
Speaking from experience, having good quality 24 hours/day support makes your life considerably easier.
To make WP Engine much more customer-centered, the company has a specific team of individuals devoted to client experience. This team takes the feedback from their clients and also has an influence over product attributes. They assist the business to carry out recommended changes to much better meet the demands of their customers.
This shows how highly WP Engine values its consumer base. They boast a consumer satisfaction rate of over 97%. However every day they are looking for methods to enhance client satisfaction much more.
Self-Help Support Center
A great deal of people like to resolve problems by themselves. So, the knowledge base of a hosting company is an extremely crucial asset to numerous clients.
When users are looking through a hosting business’s support pages,they intend to see an intuitive organization, a search feature, FAQs, and also long, thorough posts consisting of screenshots as well as step-by-step directions.
WP Engine has fulfilled expectations with their support center. Their support page is arranged into sections. Such as, how to set up your web site, just how to troubleshoot problems, or tips on handling your account. Guides and also tutorials in each of these sections will help you to finish your jobs.
These help write-ups include pertinent screenshots as well as video clips where appropriate.
Resources like WP Engine’s Self-Help Center are unbelievably valuable in times of desperate need for easy information. Its user-friendliness suggests you can find whatever you need conveniently.
WP Engine additionally has a resource center with many handy blog-type posts to browse through. You can make use of a search function to bring up related write-ups on your topic. You can filter through their resources by topic, type of content, or your role.
For instance, you can pick e-commerce articles for web site owners. This will offer you write-ups such as one that compares WooCommerce and Shopify. At the same time, you can pick these filters however, for programmers instead, as well as you’ll obtain articles such as just how to integrate Stripe into WordPress.
You can additionally sort their knowledgebase by videos or infographics if you like a more visual approach. In general, their material is great, high-quality and interesting.
Value for Money
WPEngine does not come cheap. Its Startup plan starts at $35 per month. You can pay regular monthly if you like, yet if you pre-pay for a whole year WPEngine offers you 2 months free of charge. With the two-month discount, the basic Start-up cost works out to $350 a year. That’s more pricey than the below-$ 100 plans you’ll discover from mainstream hosts. That’s not necessarily a reasonable contrast, however, as WPEngine’s packages begin at an advanced level than what you ‘d receive from GoDaddy or Bluehost.
Is WP Engine Hosting Right For You?
If you are a WordPress website owner with a large audience or have needs that can not be addressed with even more mainstream hosts, then WPEngine might be for you. The business offers good client support and a great deal of additional features for individuals well-acquainted with website building and maintenance.
It’s not for everybody, nonetheless. If you aren’t certain whether WPEngine is for you, then greater than most likely it’s not. Stay with the cheaper and also more usual web site hosts, and after that, in the future, if you need the advanced business-focused features of WPEngine, return for a second look.